:root{--navy:#0F1F40;--navy2:#1A2D54;--gold:#C9A95C;--gold-d:#8C734A;--red:#C0392D;
  --green:#2C6B4F;--amber:#D4881C;--grey:#F4F5F7;--ink:#222A35;--soft:#5A6577;--line:#e4e7ec}
*{box-sizing:border-box}
body{margin:0;font-family:Calibri,"Segoe UI",system-ui,sans-serif;color:var(--ink);background:var(--grey)}
a{color:var(--gold-d);text-decoration:none}a:hover{text-decoration:underline}
b{font-weight:700}
.topbar{background:var(--navy);color:#fff;display:flex;align-items:center;gap:1.4rem;padding:.55rem 1.4rem;border-bottom:3px solid var(--gold)}
.brand{display:flex;flex-direction:column;line-height:1.1}
.brand .firm{font-size:.6rem;letter-spacing:.14em;color:var(--gold);font-weight:700}
.brand .product{font-size:1.02rem;font-weight:700}
.nav{display:flex;gap:.3rem;margin-left:1rem}
.nav a{color:#cdd5e3;padding:.4rem .8rem;border-radius:7px;font-size:.9rem;font-weight:600}
.nav a:hover{background:rgba(255,255,255,.08);text-decoration:none;color:#fff}
.nav a.on{background:var(--gold);color:var(--navy)}
.topbar .tag{margin-left:auto;font-size:.62rem;letter-spacing:.1em;color:var(--gold-d)}
.topbar .logout{color:var(--gold);font-size:.82rem;margin-left:1rem}
.databar{background:#fff;border-bottom:1px solid var(--line);padding:.35rem 1.4rem;font-size:.8rem;color:var(--soft)}
.wrap{max-width:1320px;margin:1.1rem auto;padding:0 1.2rem}
.foot{text-align:center;color:var(--soft);font-size:.74rem;padding:1.4rem}
h1{color:var(--navy);font-size:1.35rem;margin:.2rem 0 .5rem}
h2{color:var(--navy);font-size:1.05rem;margin:.1rem 0 .6rem}
h3{color:var(--navy);font-size:.92rem;margin:.8rem 0 .4rem}
.muted{color:var(--soft)}.small{font-size:.8rem}.r{text-align:right}.mono{font-family:ui-monospace,Consolas,monospace}

.card{background:#fff;border:1px solid var(--line);border-radius:11px;padding:1.1rem 1.3rem;margin-bottom:1.1rem;box-shadow:0 1px 3px rgba(15,31,64,.05)}
.gh{display:flex;justify-content:space-between;align-items:center;gap:1rem;flex-wrap:wrap;margin-bottom:.6rem}

/* KPI cards */
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(168px,1fr));gap:.8rem}
.kpi{background:#fff;border:1px solid var(--line);border-left:4px solid var(--navy);border-radius:9px;padding:.6rem .85rem}
.kpi .lbl{font-size:.72rem;color:var(--soft);text-transform:uppercase;letter-spacing:.03em}
.kpi .val{font-size:1.32rem;font-weight:700;color:var(--navy);margin:.1rem 0}
.kpi .sub{font-size:.76rem;color:var(--soft)}
.kpi.g{border-left-color:var(--green)} .kpi.gold{border-left-color:var(--gold)} .kpi.r{border-left-color:var(--red)} .kpi.a{border-left-color:var(--amber)}
.delta-up{color:var(--green)} .delta-dn{color:var(--red)}

/* tables */
table{width:100%;border-collapse:collapse;font-size:.86rem}
th{background:var(--navy2);color:#fff;text-align:left;padding:.5rem .65rem;font-weight:600;position:sticky;top:0}
td{padding:.45rem .65rem;border-bottom:1px solid #eef0f3}
tr:nth-child(even) td{background:#fafbfc}
tr.tot td{font-weight:700;border-top:2px solid var(--navy);background:#f4f6fa}
.bar{height:6px;background:var(--gold);border-radius:3px;display:inline-block;vertical-align:middle}
.clickable{cursor:pointer}.clickable:hover td{background:#fff7e6}

/* cascade breadcrumb */
.crumb{display:flex;gap:.4rem;align-items:center;font-size:.9rem;margin:.2rem 0 .7rem;flex-wrap:wrap}
.crumb a{background:var(--navy);color:#fff;padding:.22rem .6rem;border-radius:7px;font-size:.8rem}
.crumb .sep{color:var(--soft)}
.crumb .here{background:var(--gold);color:var(--navy);padding:.22rem .6rem;border-radius:7px;font-size:.8rem;font-weight:700}

/* alert chips */
.chips{display:flex;gap:.55rem;flex-wrap:wrap;margin:.3rem 0}
.chip{display:flex;flex-direction:column;background:#fff;border:1px solid var(--line);border-left:4px solid var(--amber);border-radius:9px;padding:.45rem .8rem;text-decoration:none;color:var(--ink);min-width:130px}
.chip:hover{background:#fff7e6;text-decoration:none}
.chip.crit{border-left-color:var(--red)} .chip.hi{border-left-color:var(--amber)} .chip.med{border-left-color:var(--gold)}
.chip b{font-size:1.2rem;color:var(--navy)} .chip span{font-size:.72rem;color:var(--soft)}

/* filter bar */
.filters{display:flex;gap:.4rem;flex-wrap:wrap;align-items:center}
.filters a,.seg a{font-size:.8rem;padding:.28rem .6rem;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--navy)}
.filters a.on,.seg a.on{background:var(--navy);color:#fff}
select,input{font:inherit;font-size:.85rem;padding:.3rem .5rem;border:1px solid #ccd2da;border-radius:7px}
.btn{background:var(--gold);color:var(--navy);border:1px solid var(--gold-d);padding:.5rem 1.2rem;border-radius:8px;font-weight:700;cursor:pointer}
.btn:hover{background:var(--gold-d);color:#fff}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:1.1rem}
@media(max-width:900px){.grid2{grid-template-columns:1fr}}
.badge{padding:.12rem .5rem;border-radius:10px;font-size:.72rem;font-weight:700}
.badge.red{background:#fbe2df;color:var(--red)}.badge.amber{background:#fef3d6;color:var(--amber)}.badge.green{background:#dff0e6;color:var(--green)}

/* login */
body.bare{background:var(--navy);min-height:100vh;display:flex;align-items:center;justify-content:center}
.login{background:#fff;border-radius:14px;padding:2.2rem;width:360px;max-width:92vw;border-top:4px solid var(--gold);box-shadow:0 10px 40px rgba(0,0,0,.3)}
.login h1{font-size:1.3rem;margin:0}
.login form{display:flex;flex-direction:column;gap:.7rem;margin:1.1rem 0}
.login input{padding:.6rem .7rem}
.err{background:#fbe2df;color:var(--red);padding:.5rem .7rem;border-radius:7px;font-size:.85rem}
canvas{max-width:100%}

/* auto-insights */
.insights{list-style:none;padding:0;margin:.2rem 0;display:grid;gap:.45rem}
.insights .ins{padding:.5rem .75rem;border-radius:8px;font-size:.9rem;background:#f6f8fc;border-left:3px solid var(--navy)}
.insights .ins.good{border-left-color:var(--green);background:#f1f8f3}
.insights .ins.warn{border-left-color:var(--red);background:#fdf2f1}
.insights .ins.info{border-left-color:var(--gold)}
.ti-grid{display:grid;grid-template-columns:1fr 1fr;gap:1rem}
@media(max-width:900px){.ti-grid{grid-template-columns:1fr}}
.cap{font-size:.8rem;color:var(--soft);margin-top:.3rem}

/* customer-status badges (shared: overview watch strip + customers page) */
.cbadge{display:inline-block;padding:.05rem .42rem;border-radius:10px;font-size:.68rem;font-weight:700;letter-spacing:.02em;vertical-align:middle}
.cbadge.badge-active{background:#dff0e6;color:var(--green)}
.cbadge.badge-new{background:#e6edfb;color:var(--navy)}
.cbadge.badge-atrisk{background:#fef3d6;color:var(--amber)}
.cbadge.badge-lapsed{background:#fbe7d6;color:var(--gold-d)}
.cbadge.badge-lost{background:#fbe2df;color:var(--red)}
.custwatch{border-left:4px solid var(--navy2)}